All U.S. Cooler walk-ins are test assembled in our plant prior to shipment. This ensures problem free on-site installation. If you have had problems setting up your walk-ins, we have some tips that may be helpful.
1. Receiving your walk-in: When your walk-in cooler or freezer is delivered by the freight company, it is critically important that you inventory the items delivered.
a. You must be sure when you sign the delivery receipt, you have received the freight in good condition and not damaged in anyway. The person signing the delivery receipt is responsible for inspecting the freight.
b. If you see any damage to the container or boxes, this is a good sign that you may have hidden damage. If you have a camera, take pictures of any damage to your freight, even before it is taken off the truck. Call U.S. Cooler and ask for Customer Service if you see a problem with your shipment. When you call, have your order number available. The order number allows us to pull up all details needed to answer your questions.
c. Insist that the driver does not leave until your satisfied all freight damage has been noted on the delivery receipt before the driver signs the delivery receipt.
2. Take time to read the instruction manual and review drawing: Before you get started take out the installation instructions and drawing package. Inventory your parts against the drawing to be sure you understand the layout. If you have any questions on how to assemble the walk-in call U.S. Cooler or the manufacturer of your walk-in and ask for Customer Service.
3. Make sure your area where the walk-in will be installed is flat: Level is critical when installing a walk-in cooler or freezer. Before installation you should get an exact tolerance of the entire space you are planning to install the walk-in. The longer the box, the more important it is to have a level area. Floorless boxes should be shimmed inside the vinyl screed to prevent gaps and air infiltration. A liquid leveling compound is very useful for floors that are not completely level.
4. Threshold bar: On all standard walk-ins, a threshold bar must be installed in the floor panel below the door panel before the door can be set in place. This allows for the door threshold to be anchored to the floor.
5. Line up top corners evenly: When installing panels, make sure the top of the panels are level with the adjacent panels before locking them in place. This ensures the ceiling fits properly on the routes and will keep the box square as the panels are being installed.
6. With the exception of PRO3 and Apex, all refrigeration units must have a condensation line run to the outside of the walk-in. When running any utilities, including those for refrigeration, drill into the wall panel; not the ceiling. After running all utilities, caulk around drilled holes. Follow all local building and electrical codes during installation.